Terms of Service
Effective Date: November 7, 2026 • Last Updated: November 9, 2026
Welcome to reginahousecleaning.ca, operated by The Regina House Cleaning Team. By using this website or requesting a cleaning quote by email or form, you agree to the plain-language Terms of Service below.
1. Quotes Are Estimates Until Confirmed
Any price range displayed on our website, in our guides, or inside our online Instant Quote Estimator represents verified Regina market context ($120–$250 recurring, $250–$450 deep clean, $250–$500 move-in/move-out, $32–$40/hr market context) and is not a binding offer. Your actual flat-rate price is provided by email after you submit your home or workplace details, and becomes confirmed once agreed in writing by email and validated against the actual size and condition of the property upon arrival.
If a property's physical condition upon arrival differs materially from the description provided in the quote request (for example, undisclosed heavy renovation debris, extreme buildup, or additional rooms), we will communicate any scope or price adjustment with you before proceeding.
2. Service Scope & Checklists
Our cleaners follow the published room-by-room checklist corresponding to your booked service (Residential, Deep Cleaning, Move-Out, Move-In, One-Time, Recurring, Office, Commercial, Airbnb, Post-Construction, Apartment, or Maid Service).
Standard Safety Exclusions: For crew safety and property protection, our services do not include biohazard/hoarding remediation, mold abatement, pest extermination, exterior high-ladder window washing, lifting heavy appliances or furniture over 15 kg (clients should pull out stoves/fridges in advance if behind-appliance floor cleaning is desired), or hauling away bulk construction lumber and drywall scrap.
3. Property Access, Utilities & Pets
- Utilities: The property must have active electricity, lighting, and running hot and cold water during the scheduled clean.
- Access: You may be present during the clean or provide a key, lockbox code, keypad code, or building buzzer instructions by email.
- Pets: We love pets, but for their comfort and our cleaners' safety around open doors and vacuums, please secure pets in a comfortable crate or designated area during the cleaning visit.
4. Scheduling, Rescheduling & Cancellations
We understand that schedules change. If you need to reschedule, pause, or cancel a confirmed cleaning appointment, please email ezlocalseoservices@gmail.com at least 24 to 48 hours before your scheduled arrival window so we can adjust our crew calendar fairly. There are no long-term lock-in contracts on recurring schedules.
5. Post-Visit Feedback
We take pride in careful, checklist-focused work. If you notice that any agreed item on your checklist was missed, please email us at ezlocalseoservices@gmail.com within 24 hours of your visit so we can review and address it promptly.
6. Governing Law (Saskatchewan, Canada)
These Terms of Service and any services arranged through reginahousecleaning.ca are governed by and construed in accordance with the laws of the Province of Saskatchewan and the federal laws of Canada applicable therein.
7. Contact Information
Questions about these Terms of Service may be sent by email to ezlocalseoservices@gmail.com.